Try as we might, life sometimes throws changes at us and we need to change our plans. We’ll ride in the rain but if mother nature throws some thunderstorms or other nasty weather at us, we will do our best to reschedule you but if we have to cancel the ride, we’ll refund your money.
When you book your ride with us, we reserve the horses and wrangler for you. The nature of our business is to take reservations well in advance. Cancelling a ride leaves us with a hole in our schedule we may not be able to fill, especially if we’ve turned guests away already. If you need to cancel your trip with us 14 days or more before you are scheduled to ride, we’ll refund 75% of your money. 25% of your payment is non-refundable. If you cancel within 14 days or are a no-show for your ride, your money is non-refundable.